PLUMgrid Support

  • PLUMgrid’s goal is to always meet and exceed the support demands of any organization.
  • PLUMgrid provides support offerings to help you implement and operationally manage the PLUMgrid solution for your business needs
  • PLUMgrid provides you the following support options to best fit your requirements:

Standard Support

This is the standard support offering from PLUMgrid included in your annual subscription. This support option is available during normal business hours (8 – 5, Monday – Friday).

Premium Support

This support offering is available to you for continuously available support on a global basis to deal with critical issues that can impact your operations. You can choose to upgrade to this option while purchasing the subscription, or at any time during an active subscription. This support option is available 24×7.

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